Privacy Policy

1. Introduction

We use your personal information to fulfill our commitment to providing an unprecedented service experience to our customers. In our ongoing policy, we are committed to protecting the privacy of the personal information we collect.

As one of our customers, you understand and agree that we collect, use, and disclose your personal information under the Global Privacy Policy for Customers (“Policy”). " this).

2. Scope of this 

PolicyPolicy applies to the personal information of our customers and individuals who are our business partners or come to cooperate with us and the use of such information. that individual in any form – whether oral, electronic or written.

If we disclose personal information we hold about you to others in our affiliated businesses, those organizations must first agree to be bound by this Policy to processing of your personal information.

While this Policy is intended to describe the most extensive information processing activities globally, such processing activities may be further limited in certain jurisdictions under limitations of the law. For example, the laws of a particular country may limit what types of personal information we are allowed to collect or how it is processed. In these cases, we adapt our internal practices and/or policies to the requirements of local law.

3. Types of Personal Information We Collect

The term “personal information” in this Policy means information that identifies or potentially identifies you personally. The types of personal information we process (which may vary by jurisdiction based on applicable law) include:

• Name, gender, home and work contact details, job title your job, date of birth and place of birth, nationality, passport, and visa information;

• Customer stay information, including places you have stayed, arrival and departure dates, goods and services purchased, special requests made, track your service preferences ( including room and vacation preferences), phone numbers called and messages received;

• Your credit card information, online user account information, profile or password information, and any frequent flyer and travel partner program participation information;

• Any information necessary to fulfill special requests (e.g. health conditions requiring special accommodation, procurement of goods and services);

• Information you provide about your marketing preferences or while participating in surveys, competitions, or promotions;

• Information collected through the use of closed-circuit television systems, swipe cards, and other security systems;

• Contact information and related details about the employee accounts of the company and its vendors and other individuals who are our business partners (e.g. travel agents, meeting and event planning);

• In certain cases, the information is related to the creditworthiness of the customer.

Most of the personal information we process is information that you or someone acting on your behalf intends to provide to us. However, in some cases, we process personal information that we may infer about you based on other information you provide or on our communication with you. , or personal information about you that we receive from a third party.

There may be circumstances where the personal information you provide to us or we collect is considered “Sensitive Personal Information” under the privacy laws of some countries. Those laws define “Sensitive Personal Information” as personal information from which we can determine or infer an individual's racial or ethnic origin, political opinions, beliefs or other beliefs similar to creed, membership in a trade union or professional association, physical or mental health condition, genetic data, sex life or legal data (including information about an offense or alleged crime). We only process “Sensitive Personal Information” within your jurisdiction if and to the extent permitted by applicable law.

When you agree to this Policy, you expressly and in writing consent, to the extent required by local law in certain jurisdictions, to process any information any personal information you provide to Holiday Beach is considered Sensitive Personal Information or is considered financial information.

4. How We Use Personal Information 

accordance with applicable law, we may collect, use and disclose an appropriate part of your personal information to:

• Provide and charge the apartment at the building and other goods and services you purchase;

• Provide you with a better level of service and more attention to your specific individual needs;

• To fulfill your contractual legal obligations to you, anyone involved in your travel arrangements (for example, a travel agent, tour group, or employer). you) and merchants (such as credit card companies, airline operators, and other loyalty programs);

• Conduct market research, quality assurance and customer satisfaction surveys, direct marketing and sales promotion;

• Respond to requests for information and services;

• Provide for the safety and security of employees, customers, and other business visitors;

• Managing general record keeping;

• Meet legal and regulatory requirements

5. Disclosure of your Personal Information

We may disclose your personal information under certain circumstances. We will always disclose by applicable law. Circumstances to which we may disclose (in addition to the information described in Section 4 above) include:

5.1 Our Agents, Service Providers, and Suppliers

As well as most properties services, we may delegate the processing of certain functions and/or information to third parties. We may also partner with market research firms to help us communicate with our customers for market research and quality assurance purposes. When we entrust the processing of your personal information to third parties or provide your personal information to third-party service providers, we oblige those third parties to must protect your personal information under the terms and conditions of this Policy, with appropriate security measures, and prohibit them from using your personal information for their purposes. or disclose your personal information to others.

5.2 Credit Authorization

When you request credit, your personal information will be used and disclosed to third parties by the applicable law to determine the granting and maintenance of credit. credit to you or not.

5.3 Business Transfers

As we continue to grow our business, we may sell apartments and other properties, or end up serving as the manager or franchisee of an existing property on the list. our item. In such cases, we may include the personal information collected about you, or control such personal information, as a business asset in any such transfer. In addition, in unexpected circumstances where we, or essentially all of our assets, are acquired, personal information collected from you, or control of that, maybe one of the assets transferred.

5.4 Legal Requirements

We reserve the right to disclose any personal information we hold about you if required by a court or governmental agency to do so or if we determine this is necessary or required by law or to protect our rights or property under applicable law. We also reserve the right to retain collected personal information and process such personal information to comply with accounting and tax regulations and rules and laws regarding record keeping. specific.

6. Information We Collect When You Visit us Online

If you choose to obtain information or cooperation business with us online by visiting //www.dgvhouse.com You may want to know the following:

6.1 You Can Browse the Web Without Revealing Your Identity

You can always access our websites without revealing your identity or provide any personal information.

6.2 Usage Information

When you visit our websites, we collect usage information (that is, an Internet Protocol address that is automatically assigned to your computer each time you browse the Internet. , the date and time you visited, the type of Internet browser you use and the URL of any other websites that directed you to our site, and the pages you visit and how long you use per site), but that information is not linked to you as an individual unless you create a user profile. We use this information to evaluate and improve the features, customer experience, and functionality of our websites.

6.3 Cookie Technology

We use “cookie technology” on our websites to enable us to evaluate and improve the functionality of our websites. Cookies themselves cannot be used to reveal your identity. They identify your browser, not you, to our servers when you visit our websites.

If you do not want to accept cookies, you can block them by adjusting the settings on your internet browser. However, if you block them, you will not be able to use all functionality on our websites, including customization functions involved in creating a user profile.

You can find more information about cookies and how they work atallaboutcookies.org.

6.4 Security

Since the security of your personal information is very important to us, we use Secure Sockets Layer (“SSL”) software to encrypt the personal information you provide for us. If your browser is SSL enabled (which most are), the online transfer of your personal information to us will be encrypted. You can check if your personal information is being transferred using SSL encryption by confirming the close lock symbol on the bottom bar of your browser window. You can also check if your personal information will be encrypted with SSL encryption by making sure the prefix in the website address recorded for that page has changed from “HTTP” to “HTTPS”. If you do not see the appropriate symbol and prefix “https”, you should not assume that the personal information you are being asked to provide will be encrypted before submission.

The personal information we collect online from you is stored by us and/or our service providers in databases that are protected through a combination of access control functions. direct and electronic access, firewall technology, and appropriate security measures. However, these security measures cannot prevent all loss, misuse, or modification of personal information and we are not responsible for any loss or liability related to any such event to the extent permitted by law. If required by law, we will notify you of any loss, misuse, or modification of personal information that may affect you so that you can take appropriate action. reasonable protection of their rights.

6.5 Young Children

Our websites do not sell products or services for purchase by young children and we do not knowingly solicit or collect personal information from young children. If you are under 18 years of age (or an eligible minor to access our websites), you may only use our websites when a parent or guardian is involved.

7. Choice

You can always choose what personal information (if any) you want to give us. However, if you choose not to provide certain details, some of the usability features offered by us may be affected (for example, we may not be able to make a reservation without a reservation). Name).

If you provide us with your contact details (eg postal address, email address, phone number, or fax number), we may contact you about products, services, promotions, and events that we think may be of interest to you. We may also share your personal information with carefully selected third parties who may contact you directly. You can always choose whether or not to receive any or all of these communications by contacting us or following the “unsubscribe” instructions contained in the communications.

In some jurisdictions, the law on privacy of data may require them I have your consent before we send you information that you have not specifically requested. Under certain circumstances, your consent may be implied (for example, if contact is required to complete your request and/or when you voluntarily provide information for our use). use). In other cases, we may need your explicit consent under applicable law (for example, when the information collected is considered Sensitive Personal Information under local regulations).

We will honor any request you make not to send marketing materials directly to you. Upon receipt of such a request, your contact details will be “retained” rather than deleted. This will ensure that your request is recorded and retained until you later approve its replacement.

8. Update or Access to Your Personal Information

With certain exceptions, you have the right to access and update the personal information held about you. If you would like to inquire about any personal information we may have about you, you may send us a written request by mail or email to the addresses provided. Please be sure to include your first and last name, address, and phone number, and a copy of your identity document (such as an ID card or passport) so we can identify you. you and see if we have any personal information about you, or in case we need to contact you to obtain any other information we may need to do so. determine this.

You may request that we correct, destroy, and/or stop processing the personal information we hold about you. If we agree that the personal information is incorrect, or the processing should be stopped, we will delete or correct the personal information. If we disagree that the personal information is incorrect, we will notify you that we disagree and will keep on file that you consider the personal information to be inaccurate in an appropriate record(s).

9. Changes to this Policy

As our business is constantly changing, this Policy is subject to change as well. To assist you, this Policy has an effective date set out at the end of this document.

10. Request for Access to Personal Information/Questions or Complaints

If you have any questions about this Policy or have any questions or complaints regarding the administration of the Policy, or if If you would like to submit a request to access the personal information we hold about you, please contact us by any of the following:

homepage https://www.dgvhouse.com

• By contacting the Reception desk at our Apartment.

All requests for access to your personal information must be made in writing by mail or email. We may respond to your request by letter, email, telephone, or any other appropriate means.